CTA Ventra fare-card comes with hidden fees - FOX 32 News Chicago

CTA Ventra fare-card comes with hidden fees

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CHICAGO (FOX 32 News) -

The era of the Ventra fare-card begins for CTA riders this summer and an investigation by the Chicago Tribune reveals there will be some hidden fees involved.

Fare-card customers who sign up for an optional, pre-paid debit card could rack up fees and charges ranging from $5 for a dormancy fee to $2 for a phone call to the customer service.

There's also a $10-an-hour fee for any research needed to settle an account dispute.

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